SHIPPING & RETURNS
All products will be sent via standard Australia Post with flat rate shipping of $10.00. (Express post available on request.)
All orders have an Australia Post tracking number and will be available on request.
Nathan & Tess operate in a remote area in the Northern Territory, so orders will be sent within 8 business days.
All products will be sent via Australia Post with flat rate shipping of $45.00AUD
Australia Post tracking number will be available on request.
(limited tracking on some overseas parcels)
No leather whips or leather product available outside of Australia.
Nathan & Tess operate in a remote area in the Northern Territory, so orders will be sent within 10 business days.
If the customer thinks the product is broken or faulty, please send a photo of the product to:
firstname.lastname@example.org or to Nathan Whippy Griggs Facebook Page.
Once we know what is wrong with our customers purchase, we will communicate with them what the problem is and how we can help them. Which can sometimes result in a refund, exchange or repair.
Nathan guarantees all his products. They are made from the best available material, sourcing, where possible Australian made. If you do have any issues with my products please don't hesitate to contact us.